Storage Commander Launches Ask JOEL, Putting AI-Powered Business Analytics Inside SC Navigator

Auburn, AL, September 8, 2026 — Storage Commander, a provider of property management software and technology solutions for the self-storage industry, today announced the launch of Ask JOEL, a new AI-powered analytics and reporting assistant embedded directly within the SC Navigator platform.

Ask JOEL gives self-storage operators a faster, more intuitive way to understand what is happening across their business. Instead of searching through reports, building spreadsheets, or trying to determine where a particular metric lives, operators can simply type a question in everyday language and receive an answer based on their own SC Navigator data.

Operators can ask questions such as:

“What is my current occupancy?”
“How has revenue changed over the last six months?”
“Which unit types have the highest vacancy?”
“What percentage of my customers are enrolled in autopay?”
“Which delinquent accounts are not on autopay?”

Ask JOEL analyzes the underlying data and presents the answer in an easy-to-understand format, helping operators move more quickly from information to action.

No report builder. No support ticket. No waiting. Just ask.

“Self-storage operators already have an enormous amount of valuable information inside their management software,” said Richard Witka, VP of Sales at Storage Commander. “The challenge has always been getting to the right information quickly. Ask JOEL changes that. Instead of asking operators to learn another reporting tool, we are allowing them to simply ask the questions they already have about their business.”

The Question Becomes the Starting Point

Traditional reporting starts with the software. Operators select a report, choose parameters, review the output, and then determine whether it actually answers the question they had in the first place.

Ask JOEL reverses that process. The operator starts with the business question.

Ask JOEL is designed to provide conversational access to important information across occupancy, financial performance, collections, pricing, customer activity, and other key operating metrics.

Because Ask JOEL is embedded directly within SC Navigator, its responses are grounded in the operator’s own live business data. The result is an analytics experience designed around how operators actually think about their businesses rather than around predefined reports and dashboards.

An operator reviewing collections, for example, may not want to run several reports to understand what is driving delinquency. They may simply want to ask which delinquent customers are not enrolled in autopay or whether delinquency has increased during the past several months.

With Ask JOEL, that question becomes the starting point.

“AI is most valuable when it solves a real business problem,” said [NAME, TITLE]. “For our customers, one of those problems is turning all the data they already have into useful information they can act on. Ask JOEL dramatically simplifies that process.”

A New Way to Interact With Self-Storage Software

Ask JOEL represents more than a new reporting feature. It introduces a new way for operators to interact with their property management software.

Instead of navigating the system to find information, operators can increasingly ask the system for what they need.

That shift has the potential to make business intelligence more accessible not only to experienced analysts, but also to owners, managers, and other team members who understand the business but may not spend their time building reports.

Ask JOEL brings that capability directly into SC Navigator rather than requiring operators to adopt a separate AI application or move information into another system.

The initial release focuses on helping operators explore and understand their operational data through natural-language questions. Storage Commander plans to continue expanding Ask JOEL as part of its broader investment in analytics, automation, and AI-enabled capabilities within SC Navigator.

“Our goal isn’t to add AI simply because AI is the latest technology trend,” said Storage Commander President, Nabil Rahman. “Our goal is to make SC Navigator more useful. If an operator can ask a question that previously required running multiple reports and get a useful answer in seconds, that is a meaningful improvement.”

See Ask JOEL at the SSA Fall Conference

Storage Commander will officially introduce Ask JOEL on September 8, 2026, in conjunction with the Self Storage Association Fall Conference in Las Vegas.

Conference attendees can see Ask JOEL demonstrated live at Storage Commander Booth #1420, where the Storage Commander team will show how operators can use everyday questions to explore business performance, identify trends, and uncover actionable insights.

Availability

Ask JOEL is being introduced as an embedded capability within SC Navigator. For more information about availability or to schedule a demonstration, visit Storage Commander or contact the Storage Commander sales team.

About Storage Commander

Storage Commander provides property management software and technology solutions designed to help self-storage operators simplify operations, improve performance, and deliver a better tenant experience.

Its flagship SC Navigator platform brings critical self-storage management capabilities together in a modern, cloud-based environment, giving operators the flexibility to manage their businesses from virtually anywhere.

Storage Commander solutions include property management, online rentals and reservations, payment processing, tenant communications, lead management and follow-up, revenue management, reporting and analytics, tenant protection, websites, digital marketing services, and integrations with leading self-storage technology providers.

With decades of experience serving the self-storage industry, Storage Commander combines proven industry expertise with continued investment in cloud technology, automation, analytics, and tools designed specifically for independent self-storage operators.

For more information, visit StorageCommander.com.

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