Storage Commander Pay
Introducing Storage Commander Pay – a complete payment solution woven directly into your Storage Commander Cloud management software. Reconcile payments easily within your self-storage software and never call a 3rd party processor for support ever again.
By developing our own payments platform, we’ve given you the ability to contact the same team of experts at Storage Commander Software for both payments and software support.
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Frequently Asked Questions
01 Why Is It Better To Have An Integrated Processor?
We’re tightly integrating the software and the payments processing engine.
You contact one place, Storage Commander Software, and we can answer any question you have about the software OR the payments.
No more finger pointing.
And there’s no more going to different systems to reconcile payments.
All of the credit card information is right there in your management software at the click of a button.
Our objective is to use technology to permanently change the credit card processing aspect of the self-storage industry, because you and your customers deserve better.
02 What Will My Rates Be?
SC Pay is able to offer extremely competitive rate pricing averaging over 17% potential savings, because we’ve eliminated the middle man for you. By offering a fully integrated all-in-one solution, we’ve made sure to make your processing is our priority.
03 Who Do I Contact For Payment Support?
04 What Are The Support Hours For SC Pay?
Our support hours will remain the same, but we’ve also included 24 hour support for critical payment issues.
Please note that if a call is deemed as not an emergency, a ticket will be opened for Storage Commander support and you will be assisted the following business day.
05 How Long Is The Approval And Boarding Process?
We should have you up and running within 3-5 business days (including payment terminal shipment) after receiving all necessary documentation.
06 How Long Will It Take For Payments To Reach My Account?
Funds should reach your account in 48 hours, however, we have plans to decrease that time to 24 hours by the end of 2019.
07 Which Payment Devices Will Be Supported?
Currently, Storage Commander Pay supports the Ingenico IPP320 EMV-compliant card reader and the Ingenico ISMP4 which is a wireless EMV-compliant device. Each facility will have the option for a complimentary IPP320.